Frequently Asked
Questions!
ss-home-cover
What makes you different from other companies I've been looking at?

We’ve done more events, and we are obsessed with providing you with the best customer experience possible. Obsession is the best word to describe the difference between us and other businesses. We’re obsessed with photo quality, we’re obsessed with the latest photo-booth tech, and we are obsessed with making you and your guests smile at your event. But don’t take our word for it, have a look at our 400+ 5 Star Google Reviews.

How do I book?

The booking process is super easy and starts with our initial enquiry form being filled out - clients.snap-snap.com.au - from there we will learn about what machine you’d like for your event, create a booking form and you can book by using the form!

Is there a deposit?

For most packages, there is a small deposit of $200 to save your date. If your event requires a photobooth within 1-2 weeks (super fast turn around) then full payment may be required to lock in your booking.

How far in advance can I book?

We can take bookings from up to 1 year in advance, we try not to take bookings much earlier than that because circumstances can change a lot over a 1+ year period (e.g COVID).

How long does it take to set up a photo-booth?

Our machines take between 45 minutes to 1 hour to set-up - we like to give our team between 1.5 - 2 hours to set-up at your event to ensure that they have enough time to get everything signed off by the rest of the team so that our standard of quality is maintained at your event.

Is the set-up and pack-down included in my hire time?

We organise our set-up and pack down of your machine outside of your hire time, e.g. if you have a 6 hour hire, your machine will be operational for 6 hours and we organise the set-up and removal of the machine outside of that period. We focus on that part of the hire so you can focus on the fun part.

Can I have my photo-booth outside?

We generally recommend not to have a photo-booth outdoors as it's extremely hard to control the brightness, white-balance and backdrop of your package! If you absolutely must have your machine outdoors, we would recommend having it under covers on a day that isn’t too hot!

Who operates the photo-booth?

We have designed and built our machines to be self operational and extremely intuitive to use. If you’d like a photo-booth assistant at your event to give you further peace-of-mind you’re more than welcome to add one to your package during the booking process.

What happens if something goes wrong on the night?

You are supported - we want nothing more than for your photo-booth to run as smoothly as possible on the night so you and your guests can have the best experience ever! If at any time you think something is wrong - e.g. the photos look too bright/too dark/out of focus etc you can call your dedicated set-up staffer and they will come out to help you.

Do I get all of the photos afterwards?

Digital: Yes! Every week, we collate all of the images and retouch anything that needs to be slightly adjusted. All of your images will then be uploaded to a digital gallery that can be instantly shared and downloaded by all of your loved ones! Just as a guideline - this usually happens on the Monday or Tuesday after your event.
Physical: If you’d like a copy of all of your prints from the night we can organize that (for a small fee) for you as well - just ask us during your booking process!

Is there a limit to my photo-booth prints?

Each photo-booth package comes with unlimited prints, but as standard, each machine comes standard with either one or two prints per session. You can have as many sessions as you’d like throughout the night. If you’re having a bigger party - we have an upgrade called Double-My-Prints which lets your print multiples.

What makes you different from other companies I've been looking at?

We are a company that has had extensive experience in the industry due to the large volume of events that we have serviced over the last few years. Our young design team is obsessed with making everything look amazing, including our renown studio-like photo quality. Our entire team (or as we like to call them, the SNAP/SNAP fam) is strongly focused on providing the best customer experience possible, and we encourage feedback after each event so that we can keep improving.   You can be confident that you are getting QUALITY and RELIABILITY when you choose SNAP/SNAP.

The quality of my photos is important to me. What kind of equipment do you use?

We have a few different photo-booths you can choose from, our GLAMBOOTH and OPENBOOTH uses an 18MP Canon DSLR for capturing images, in combination with both Strobe flash and Philips Continuous Lighting to deliver the best quality memories possible.​

The GLAMBOOTH takes it to another level by pairing with an Ultra-Large Beauty Dish and a White High Tension Backdrop. If you want the ABSOLUTE best quality for your event, look no further.

Before each event, our technicians spend time meticulously recalibrating the camera and the lighting to achieve the most optimal results for the night.

You will be viewing your session through a beautiful 22inch Full High Definition Touch Screen and your prints will be developed in under 20 seconds via our Industrial Hi-Speed printer after the session has ended. For more information about our equipment, please visit:

How long does it take to set up?

Our experienced team at SNAP/SNAP do an exceptional job of finding the best Photo Booth location for your venue and setting up the station. However it is not an easy process, and we take great care to make sure it is done properly. The complete setup time is approximately 45 minutes, however our teams generally arrive at the venue even earlier just to be on the safe side. If there is time remaining before the start of your event and our team is finished setting up, don’t be afraid to ask us to give you a hand with cleaning or decorating, we’re happy to help!

Other companies provide hats and feather boas. What type of props do you include?

We supply a selection of speech bubble props which hygienically prepared before each event, so you can guarantee that they are germ free.​We are a environmentally conscious company, and for that reason, we refuse to supply props which which we can't clean because that means they must be disposed at the end of each event. Unlike many smaller companies, we service a large number events on a weekly basis, if we were to use disposable props, there would quickly be a large mountain of plastic and rubber that we would be responsible for.  If you would like specific props tailored to the theme of you are definitely free to bring your own!

My event is outdoors. Is it possible to have the photo booth outside?

We can service outdoor events if the booth is to remain under covers and there is power available nearby and the cables supplying the power must not present a tripping hazard.  Our Photo Booths are designed to be kept indoors for us to produce the most consistent results. Having a Photo Booth outdoors introduces new variables such as wind and dynamic sun lighting (especially in Adelaide) which can affect the quality of the images and the overall experience.

It says technical support is provided. What does that mean?

We provide on-call technical support during the duration of the event. That is, in the rare circumstance that the Photo Booth is not functioning as expected, our team can be called for troubleshooting over the phone as a first resort. If this does not resolve the issue, our team member will return to the venue.

Our machines are designed to be intuitive and easy to use, the step by step instructions are displayed on the screen so you won't have a problem using it!

I think I'm ready to book now. What do I need to do?

So you've decided to save yourself some money and to go with a company with a strong focus on customer service. Your next step is to contact us below!​​

This will allow us to keep a record of all of your details inside our database. Our administration will send you a confirmation after your event is successfully locked in!​

From the entire SNAP/SNAP Team, thank you for choosing SNAP/SNAP as your Photo Booth provider for your special event. You can be confident that we will make your event an absolutely unforgettable night and we look forward to working with you really soon!

What makes you different from other companies I've been looking at?

We’ve done more events, and we are obsessed with providing you with the best customer experience possible. Obsession is the best word to describe the difference between us and other businesses. We’re obsessed with photo quality, we’re obsessed with the latest photo-booth tech, and we are obsessed with making you and your guests smile at your event. But don’t take our word for it, have a look at our 400+ 5 Star Google Reviews.

The quality of my photos is important to me. What kind of equipment do you use?

We have a few different photo-booths you can choose from, our GLAMBOOTH and OPENBOOTH uses an 18MP Canon DSLR for capturing images, in combination with both Strobe flash and Philips Continuous Lighting to deliver the best quality memories possible.​

The GLAMBOOTH takes it to another level by pairing with an Ultra-Large Beauty Dish and a White High Tension Backdrop. If you want the ABSOLUTE best quality for your event, look no further.

Before each event, our technicians spend time meticulously recalibrating the camera and the lighting to achieve the most optimal results for the night.

You will be viewing your session through a beautiful 22inch Full High Definition Touch Screen and your prints will be developed in under 20 seconds via our Industrial Hi-Speed printer after the session has ended. For more information about our equipment, please visit:

Do I get all of the photos afterwards?

Digital: Yes! Every week, we collate all of the images and retouch anything that needs to be slightly adjusted. All of your images will then be uploaded to a digital gallery that can be instantly shared and downloaded by all of your loved ones! Just as a guideline - this usually happens on the Monday or Tuesday after your event.
Physical: If you’d like a copy of all of your prints from the night we can organize that (for a small fee) for you as well - just ask us during your booking process!

Is there a limit to my photo-booth prints?

Each photo-booth package comes with unlimited prints, but as standard, each machine comes standard with either one or two prints per session. You can have as many sessions as you’d like throughout the night. If you’re having a bigger party - we have an upgrade called Double-My-Prints which lets your print multiples.

Can I have my photo-booth outside?

We generally recommend not to have a photo-booth outdoors as it's extremely hard to control the brightness, white-balance and backdrop of your package! If you absolutely must have your machine outdoors, we would recommend having it under covers on a day that isn’t too hot!

How long does it take to set up a photo-booth?

Our machines take between 45 minutes to 1 hour to set-up - we like to give our team between 1.5 - 2 hours to set-up at your event to ensure that they have enough time to get everything signed off by the rest of the team so that our standard of quality is maintained at your event.

Is the set-up and pack-down included in my hire time?

We organise our set-up and pack down of your machine outside of your hire time, e.g. if you have a 6 hour hire, your machine will be operational for 6 hours and we organise the set-up and removal of the machine outside of that period. We focus on that part of the hire so you can focus on the fun part.

What happens if something goes wrong on the night?

You are supported - we want nothing more than for your photo-booth to run as smoothly as possible on the night so you and your guests can have the best experience ever! If at any time you think something is wrong - e.g. the photos look too bright/too dark/out of focus etc you can call your dedicated set-up staffer and they will come out to help you.

How do I book?

The booking process is super easy and starts with our initial enquiry form being filled out - clients.snap-snap.com.au - from there we will learn about what machine you’d like for your event, create a booking form and you can book by using the form!

I think I'm ready to book now. What do I need to do?

So you've decided to save yourself some money and to go with a company with a strong focus on customer service. Your next step is to contact us below!​​

This will allow us to keep a record of all of your details inside our database. Our administration will send you a confirmation after your event is successfully locked in!​

From the entire SNAP/SNAP Team, thank you for choosing SNAP/SNAP as your Photo Booth provider for your special event. You can be confident that we will make your event an absolutely unforgettable night and we look forward to working with you really soon!

Wondering what we could do for your Adelaide Event?

*
*
*
*
*
*
*
*
*
*
*

Thank you

Thanks for reaching out. We will get back to you soon
Oops! Something went wrong while submitting the form.